How customers opt in to texts
Unique Outdoor Lighting sends two kinds of texts, and each needs its own yes. Job texts are about work you booked or asked for: appointment reminders, estimate and invoice links, crew updates. Offers are seasonal offers, holiday renewal offers and plan renewal reminders. Both are optional. A yes to job texts is not a yes to offers. There are three ways a customer agrees.
1. Two checkboxes on our online forms
The booking form, the estimate page and the invoice page each have two separate texting boxes. Both start unticked, both are optional, and either can be ticked without the other. This is the exact wording:
Message frequency varies. Msg and data rates may apply. Reply HELP for help. Consent is not a condition of purchase.
Text message terms · Privacy policy
For each box that is ticked, we keep the wording shown, the page, the date and time, and the IP address. Ticking only the offers box also means we may text you, since offers are texts.
2. Out loud, on a call
A customer can tell our staff on a call that they want job texts, offers, or both. The staff member records each yes in our system with who agreed, when, and how. A record without that note is refused.
3. Texting us first
If you text our number, we reply to you about what you asked. That is a conversation, not a sign-up for offers. Offers still need the box or a recorded yes.
Stopping
Reply STOP to any text to opt out of all texts, offers included, or HELP for help. START brings back job texts only. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.
Contact us
- Business
- Unique Outdoor Lighting
- Phone
- (908) 540-6446
- davidk@uniquenj.com
- Address
- Bridgewater, NJ
- Website
- uniqueoutdoorlightingnj.com